Hachette Partworks Limited, a company registered in England no. 03642341.
With registered office at: 4th Floor, Jordan House, 47 Brunswick Place, London, N1 6E, UK. ("Hachette", "we", "us" or "our") is committed to protecting your privacy.
With this policy (the “Privacy Policy”), we would like to inform you and answer any questions you may have about the collection and processing of your personal data in accordance with the regulations applicable.
Personal data refers to any information relating to a natural person who can be identified directly or indirectly (e.g. surname, first name, identifier, e-mail address, location data, etc.), hereinafter referred to as ‘Personal Data’ or ‘Data’.
This Privacy Policy applies to your Data collected by Hachette Partworks regardless of the channel and in particular when you visit our Site https://www.hachettecollections.com/en-us/ (hereinafter the ‘Site’), when you subscribe to our offers by phone or when you contact our customer service department.
This Privacy Policy does not apply to non-Hachette website and mobile applications that may link to or from the Site; please review the privacy policies on those websites and applications directly to understand their privacy practices.
We recommend that you read this Privacy Policy in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Policy, then you can click on the relevant link below to jump to that section.
We also include specific disclosures according to your place of residence.
What personal information does Hachette collect and why?
Who does Hachette share your personal information with?
Legal basis for processing personal information
Cookies
How does Hachette keep my personal data secure?
International data transfers
Data retention
Your data protection rights
Updates to this Privacy Notice
Your California Privacy rights
Rights of Virginia, Colorado, Connecticut, Utah, Oregon and Texas residents
Rights of Nevada Residents
Rights of Canadian Residents
How to contact us
Be aware that Hachette does not solicit or knowingly collect personal information of individuals under 18 years of age. Individuals under the age of 18 are not permitted to use our Site. If we become aware that we have inadvertently received personal information from an individual under the age of 18 or in relation to an individual under the age of 18 we will delete this information from our records. If you are under the age of 18, please get your parent's or guardian's permission before you provide any personal information to Hachette.
The personal information that we may collect about you broadly falls into the following categories:
• Information you give us
We may ask you to provide your contact details (name, address, telephone number, email address), confirmation that you are over 18 and payment details when you subscribe to or purchase any of our Partworks, or when you register with us, subscribe to marketing communications from us, and/or to submit enquiries to us.
We may also collect information about you when you answer surveys, participate in competitions, provide feedback and through any other features available on our Site.
If you contact our Customer service department , we may keep a record of that correspondence and any contact information provided.
• Information we collect automatically
When you visit our Site, we may collect certain information automatically from your device. In some countries, this information may be considered personal information under applicable data protection laws. Specifically, it may include Device information such as IP address, device identifiers, and details about your web browser, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect analytical and diagnostic information about how your device has interacted with our Site, including the pages accessed and links clicked. Collecting this information enables us to better understand the visitors who come to our Site, where they come from, and what content on our Site is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Site to our visitors. Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading "Set Cookies" below.
Who does Hachette share your personal information with?
We may disclosure your personal information to the following categories of recipients:
• to our group companies, third party services providers and partners who provide data processing services to us (for example, to support the delivery of our Partworks, to provide functionality on, or help to enhance the security of our Site, to assist us with research or surveys, or to otherwise process payments relating to sales of the Partworks), or who otherwise process personal information for purposes that are described in this Privacy Policy or notified to you when we collect your personal information.
• to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
• to an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy;
• to any other person with your consent to the disclosure.
When you pay on our Site, or if you connect to a third party webpage, use of your personal information will not be governed by this Privacy Policy and will instead be governed by that third party's privacy notice .
For example, you will notice that when you pay on our Site, payment will be collected by our third party payment service providers, who will also hold your personal information and who has its own privacy notice. When you leave our Site, we recommend that you familiarise yourself with any such third party privacy notices.
Legal basis for processing personal information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we need the personal information to perform a contract with you, where the processing is in our legitimate interests and not overridden by your rights, or where we have your consent to do so.
Our legitimate interests include improving our products, assisting in our administrative or accounting needs, and marketing our products. In some cases, we may also have a legal obligation to collect personal information from you. If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Cookies
We use cookies on this Site. A cookie is a small text file which is placed on your computer's hard drive, allowing your computer to be recognized by our Site when you next access it. This may allow us to collect information about you, but that information will be used in accordance with this Privacy Policy . If you do not wish to allow our cookies, you can set your choices directly on our Site by clicking on the "Set Cookies" at the bottom of the page, or also by setting your browser. If you do so, some features of the Site may be unavailable or less easy to use. Further information about how we use cookies is available on the cookies management module mentioned above.
How does Hachette keep my personal data secure?
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. To process orders and payments, we utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information during transmission.
It is important for you to protect against unauthorised access to your account and to your computer and so please ensure that you have signed off when using a shared computer.
Cross-border transfer of data
Our company and certain providers we use to manage your order are in the UK and EEA. Our Site servers are in EEA. Thus, your personal information is transferred to, and processed in countries other than the country in which you are resident. These countries have data protection laws that are different to the laws of your country but for instance the laws of these recipients territories are really protective for your personal data.
We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy and also the laws applicable in your resident country, US and Canada.
Please contact us if you would like additional information on the specific means used by us when transferring your personal data outside of US or Canada.
Data retention
Your personal information will be stored in accordance with applicable laws and kept for as long as we have an ongoing legitimate business need to carry out the purposes described in this Privacy Policy or to the extent required by applicable law.
Your data protection rights
You have the right to access, correct, update or request deletion of your personal information, to object to processing, to ask us to restrict processing or request portability of your personal information.
If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You also have the right to opt-out of marketing communications we send you at any time, which you can exercise by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.
For more information, please contact [email protected].
We undertake to respect all your rights, but if you consider that they have not been fully respected, you may file a complaint with the national data protection authority where you reside.
Updates to this Privacy Policy
We may make changes to this Privacy Policy from time to time. We will post any changes here, and such changes will become effective when they are posted. Your continued use of our services following the posting of any changes will mean you accept those changes.
Your California Privacy Rights
This section of this Privacy Policy (the “California Privacy Policy”) only applies if you are a resident of the State of California. In the event of a conflict between this California Privacy Policy and the rest of the Privacy Policy, the California Privacy Policy will control.
California Shine the Light
California residents have the right to request information from us regarding other companies to whom we have disclosed certain categories of information for those companies’ direct marketing purposes during the preceding year. If you are a California resident and would like to make such a request, please email:
[email protected].
The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, “CCPA”) provides California residents with specific rights regarding their personal information. For purposes of this California Privacy Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, but does not include (i) information that is lawfully made available from federal, state, or local government records or (ii) personal information about consumers that has been aggregated or de-identified.
To the extent that we collect personal information that is subject to the CCPA, we are required to provide you with a list of the categories of personal information that we have collected about or from consumers in the last 12 months. The table below sets forth such categories, as well as examples of the types of personal information that may fall within such categories:
| Category |
Examples |
| Identifiers |
Name, username, address, unique personal identifier, online identifier, Internet Protocol address, email address, other similar identifiers |
| Customer records information |
Name, signature, address, telephone number |
| Commercial information |
Records of products or services purchased, obtained, or considered, other purchasing or consuming histories, means of payment, |
| Internet or other electronic network activity information |
Browsing history, search history, information regarding consumer interaction with our Services |
| Geolocation data |
Location tracking information, Internet Protocol address |
The personal information described in the table above is collected as explained above in the Privacy Policy for the purposes listed. We may disclose your personal information to the parties set forth in Who does Hachette share Your Personal Information With ?
The CCPA requires us to inform you of the categories of personal information that, in the last 12 months, we have disclosed for a business purpose. Under the CCPA, a “business purpose” is an operational purpose within the following categories: auditing interactions with consumers; ensuring security; debugging; certain short-term uses (including certain forms of non-personalized advertising); performing certain services, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders or transactions, verifying customer information, or processing payments; providing advertising and marketing services (except for cross-context behavioral advertising); undertaking internal research for technological development; or undertaking activities for quality and safety maintenance and verification. In the last 12 months, we have disclosed each category of personal information set forth in the table above for a business purpose.
The CCPA also requires us to inform you of the categories of personal information that, in the last 12 months, we have sold or shared. Under the CCPA, a “sale” occurs when we transfer a consumer’s personal information to a third party for monetary or other valuable consideration, and a “share” occurs when we transfer a consumer’s personal information to a third party for cross-context behavioral advertising. In the last 12 months, we have not sold or shared your personal information.
For information on how to opt out of the sale or sharing your personal information, please see Right to Opt-Out of Sale or Sharing of Personal Information to Third Parties below.
CCPA Rights
As a California resident, the CCPA provides you with the following rights:
1. Right to Know. You have the right to request that we disclose certain information to you about our collection, use, disclosure, sale, or sharing of your personal information over the last 12 months.
2. Right to Delete. You have the right to request that we delete any of your personal information that we collected from or about you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception under the CCPA applies. We may deny your deletion request if retaining the personal information is necessary for us or our service providers to perform certain functions set forth under the CCPA, such as compliance with legal obligations or completing the transaction for which your personal information was collected.
3. Right to Correct Inaccurate Personal Information. You have the right to request that we correct any inaccurate personal information that we may have about you.
4. Right to Know What Personal Information is Sold or Shared and to Whom. You have the right to request that we disclose to you the categories of personal information that we have collected about you, the categories of personal information that we sold or shared about you, the categories of third parties to whom such personal information was shared, the categories of personal information that we disclosed about you for a business purpose, and the categories of persons to whom it was disclosed for a business purpose.
5. Right to Opt-Out of Sale or Sharing of Personal Information to Third Parties. You have the right to opt-out of the sale or sharing of your personal information by us to third parties. Please note that when you opt-out of the sale or sharing of your personal information, this does not and will not affect:
• Our ability to share your personal information with “service providers,” which are companies that we engage for business purposes to conduct activities on our behalf and are prohibited from using your personal information for any purpose outside of our engagement with them
• Our ability to share your personal information when required by law or to protect Hachette or other persons.
For more information about the service providers that we engage in connection with the Services, please see Who We Share Your Personal Information With.
6. Right to Non-Retaliation. You have the right to not be discriminated against by us for exercising any of your rights under the CCPA.
To exercise your rights regarding your personal information contact us directly at [email protected].
Rights of Virginia, Colorado, Connecticut, Utah, Oregon and Texas residents
If you are resident of Virginia, Colorado, Connecticut, Utah, Oregon and Texas you have certain rights with regard to your personal information under those state’s applicable consumer privacy laws. Those rights include most of the rights described in the section above Your data protection rights
These rights include also the right to appeal any decision we made relating to a request to exercise any of the rights described in this section. You can contact [email protected] to exercise any of these rights.
Rights of Nevada Residents
If you are resident of Nevada, the Nevada Privacy of Information Collected on the Internet from Consumers Act (the “NPICICA”) provides you with a limited right to opt -out of certain personal information sales. Nevada residents who wish to exercise this right under NPICICA may submit a request directly to us by emailing:
[email protected].
Your Canada Privacy Rights
The Personal Information Protection and Electronic Document Acts (PIPEDA) provides Canada resident with rights regarding the protection of their personal information.
The rights with regard to your personal information you have under PIPEDA Acts include most of the rights described in the section above Your data protection rights.
You can lodge a complaint with the privacy commissioner of the country or prince where you are located if you have any concerns about the conditions of processing of your personal data. However, you can contact us directly before you escalate the matter to the privacy commissioner, so please submit a request by emailing:
[email protected].
How to contact us
If you have any questions or concerns about our use of your personal information, or to exercise your rights, please contact us using the following details: email [email protected].
The data controller of your personal information is Hachette Partworks Limited.